Términos y condiciones
Contact
Make sure you have read our terms of sale: how to buy, what comes included in the price, postage cost, guarantees, refunding, etc… It is information you may want to know before you make your purchase online.
If you have any doubts, don’t hesitate to contact us at this e-mail: info@mocasinesapache.com
Prices
All prices include VAT tax (IVA). The final price, together with the shipment detail, is shown in the total sum during the purchase.
In case of export to other countries, the costs of customs clearance and import taxes are not included in the item price or in the shipping, and must be paid by the recipient of the goods.
Prices on this website may be modified in any moment without prior notice.
Payment System
Cash On Delivery
Payment will be made upon receipt of the package directly to the transportation company.
BANK WIRE TRANSFER
An e-mail will be sent with the information of the order and the bank account where the transfer must be made. Once we receive the amount, we proceed with the shipping of the product.
PAYPAL
If you have a Paypal account, you can also pay with this secure system. Once we receive the notice of the payment, we proceed with the shipping of the product.
Delivery Cost
For any purchase over 50€ in our web, you get free shipment in Spain!!
The form or shipping company may be varied when the company deems necessary.
Products will have an estimated delivery time of 2 to 5 days if they are in stock at the carrier. MOCASINES APACHE (Calçats Comes SL) is not responsible for the delivery time of the agency as it depends on people other than our own.
If the products are not in stock, the staff will contact you to confirm the timeout. If you do not want to wait for the production time, which can be between 4/15 days, you must simply notify by the e-mail info@mocasinesapache.com or cancel the order through your account
These conditions are valid for the Spanish Mainland and the Balearic Islands. For foreign shipments, Canary Islands, Ceuta and Melilla you should consult the company (info@mocasinesapache.com)
Shipment cost
IIf the amount is lower than 50€, shipment cost will be specified before payment because it depens on the weight and the destiny.
IIf the amount is equal to or higher than 50€, shipment cost will be free in Spain, and it will be specified before payment for other countries
WARRANTY
MOCASINES APACHE (Calçats Comes SL) commits to ship items in perfect conditions.
Defects, or damages due to misuse of the material are not included in this warranty.
RETURNS AND EXCHANGES
If you are not satisfied with the order you have received, you have up to 15 days to return it in perfect condition, unused (dirty soles ...), with their original packaging and tags. Pack the items you are going to change or return properly, because we do not accept items damaged because of improper packing during the transport. If your return is an exchange you do not have to pay shipping costs.
If it is a return, once revised all material and checked that is in perfect condition, we will proceed to refund the amount by bank transfer to a number that you provide us.
Do not return anything directly without asking for information on how you should do it in this e-mail account: info@mocasinesapache.com
RESPONSABILITY
Learn how to use the material properly!!
MOCASINES APACHE (Calçats Comes SL) is not responsible for any damages, accidents, injuries ... that may happen while using a material distributed by the company. The user must have any previous knowledge of how to use the equipment correctly and safely
DATA PROTECTION
In MOCASINES APACHE (Calçats Comes S.L.) we protect your personal data.
According to the organic law 15/1999 of December 13th for Personal details protection, we inform you that the details you provide us will be included in a database created by and maintained under the responsibility of MOCASINES APACHE (Calçats Comes S.L.), for the processing of orders and news or offers that may be of your interest in the future. We ensure the confidentiality of data by committing not to give or sell them to third parties, alter them, or make unauthorized use.